Ways to engage staff

I saw a recent article on ways to engage staff and had a chuckle, this stuff was perfect for the corporate world of go getters and the eager beaver types, but they failed to mention the Desperados, those who have had to give up the chase and were more intent on the work, be paid and be thankful types and yes there are plenty of them.

Those who have watched their buddies and friends face redundancy, the sack etc and are fearful of their own situation. People with Mortgages, kids education bills, life costs in general and all the trappings that cause us to ‘hi ho, hi ho, it’s off to work we go’.

To engage this type of employee, all you need to do is offer them a job, where the toxic manager types and nasty co workers are kept at bay, turfed out or made to redress their sins. where the sense of security is solid and the days are predictably neutral with a touch of happiness sprinkled in, and they will reward you with productive outcomes for a long time.

Oh the article mentioned

  • Goals linked to the bigger picture
  • A culture of ongoing feedback
  • Collaborate on their development
  • Simplify performance management
  • Develop leadership skills

and being flexible in your approach to doing all this is vital.

I agree with all those points of course, they are all good, however in the harsh reality of work and life, just having a job can enough engagement for some, going the extra mile to make it work for them is like a cherry on top.

Let’s keep a sense of reality here and make sure our perspective is not skewed by chasing our tail and thinking we need to go all out and spend up big to keep people on side, but let’s make sure the results we want are not fettered by our sense of reality rather than the reality of those we are trying to look after.

Steve Gray - Steve is a business educator - Trainer - Speaker (Steve Gray.biz). You can get his Leadership E Book from http://theleadershipguy.com.au The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.
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How to be Emergency Ready in a Construction Workplace

One of the riskiest professions is that of a construction worker. With every thinkable hazard lurking from every corner and aspect of work, construction sites are considered as a health and safety nightmare.

workplace-ready

Image from Pixabay

There are even some countries where construction workers are not even given social security benefits mainly because of the dangers involved in their everyday activities.

Responsible employees, however, are aware of their duties and obligations. Keeping up with different measures and compliance with the related laws, due care of workers and visitors alike are given top priority.

It is important to note that having all of these in place cannot guarantee a full protection against accidents. Should there be an emergency in a construction workplace, here is a first aid guide to help you during critical situations:

Assess the Situation

It is instinctive to immediately react to a situation, therefore, people tend to flock the victim which is highly unrecommended. This is what you should do:

  • Quickly neutralize hazards around the place of emergency.
  • Check for anything around the area that may cause further harm.
  • Evaluate the victim and check for consciousness and responsiveness.

Ask someone to make an emergency call as you look after the patient. In case you are alone with the victim, never leave his/her side. Reach out for your phone and make the necessary call.

Bear in mind the following in making an emergency call:

  1. Your phone number
  2. A concise but relevant description of what happened
  3. The status of the patient
  4. Your exact location.

As the help arrives, it is ideal to have someone meet the incoming emergency team.

Handling Burns

Burns are damage to one or multiple layers of the skin caused by exposure to heat or chemicals. It is important to make sure that the danger is under control before attempting to approach the victim.  

Burns range in severity from minor to major, the first aid for any degree is to wash the affected area with clean running water.

Remember that chemical burns are highly sensitive and can easily get contaminated. Remove any clothing exposed to the chemical. Make sure that you flush the area with running water that is cool and not cold. Exposing burns from chemicals with cold water may aggravate the injury.

After flushing with water, apply a non-adhesive, non-fluffy, wet dressing. This will help prevent infection without agitating the burnt area. Call for a medical assistance as soon as possible.

Taking Care of Bleeding

Cuts and bruises are common in any workplace, especially in a construction site. You must, however, take extra caution in handling bleeding patients no matter the severity of the wound.  As such, always wear a pair of gloves when treating them.  

Encourage the patient to relax and be seated properly, then check the wound for any foreign material. Do not remove any objects from the wound. This may cause further bleeding.

In some severe cases, bleeding can cause shock, call an ambulance immediately.

You can minimise bleeding by placing a dressing on the wound while applying firm, direct pressure. It will also help a lot to keep the affected area elevated and restrained.

Crush Injury First Aid

Crush injuries are those that occur because of pressure from a heavy object onto a body part. It is also caused by the squeezing of a body part between two objects.

Depending on severity, crush injuries can result in:

  • Broken bones
  • Severe bruising
  • Bleeding
  • Lacerations
  • Breakdown of muscles

Always neutralize any hazard before attending to the victim. Check for any response, if conscious, reassure the patient.

Assess the situation, remove the crushing weight ASAP as long as it is logically safe to proceed.

Evaluate the wound’s severity, for minor crush injuries, the medical attention needed are the same as treating cuts and bleeding.

Dealing with Fall Injuries

Victims who fell from height that is more than one meter can already be considered critical. The chances of incurring head or spinal injury are already high. The immediate course of action is to stabilise the victim and treat any possible concussion.

Make a thorough assessment of the victim. Signs of concussion that require immediate medical attention include:

  • Confusion
  • Vision impairment
  • Nausea
  • Drowsiness

If the victim sustained any fracture, treat any incurred wound and immobilise the fractured part. Call an ambulance straight away.

Every emergency needs to be properly documented. The what, where, and how must be explained in as much detail as possible. The treatment provided must be properly noted, as well as the ambulance number and the hospital where the victim is taken too.

Having a first aid guide in your office wall can actually save lives.

als-fa-poster-construction-v3

For more first aid visual guides, posters and a free comprehensive ebook, check out this Beginners Guide to Workplace First Aid.

This post was created by the team at ALSCO as a business development initiative. many thanks to Katrina McKinnon and team.

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Assessing your Workplace for First Aid Compliance

There is an imminent need for assessing workplace safety among many establishments in Australia. Accidents are inevitable, and as such, a proactive approach is needed to minimise if not eradicate work-related injuries and diseases. The greater question is if an employer is ready to respond to them.Assessing-your-Workplace-for-First-Aid-ComplianceHaving a practical outlook on your first aid measures and procedures is a major requirement to keeping your workplace compliant with the WHS Act. An emergency action plan does not only protect your employees but also ensures continuity of operations after a disaster or emergency.

How Important Is First Aid in the Workplace?

Research shows that well over 630 000 workers suffered a work-related injury in Australia between 2009 and 2010. This figure accounts for all types of jobs from all industries and emergency categories.

The Workplace Health and Safety (WHS) Act articulates an outline that covers the scope of first aid – all personnel, including visitors and customers. WHSA compliance is mandatory, encompassing all aspects of the business workplace whether remote, mobile, or outdoors.

Legal requirements call for a strict observation as stipulated under Section 274 of the WHS Act. Furthermore, it compels every company to have a comprehensive action plan for any emergency situation.

These efforts are all in place to ensure the safety and productivity of all personnel. From a business perspective, it directly correlates to brand building and employability.

How To Comply with WHS Compliance

It is important to get acquainted with the most important points of the WHS guidelines on how to become first aid compliant in your workplace.

These are all vital pieces of information that will churn out ideas for an efficient action plan. Keep this record updated as it is crucial for the actions to follow.

Create an Action Plan

  1. Closely assess your work area, you now have a basis for your course of action.
  2. Determine all possible scenarios and their corresponding strategies.
  3. Ensure that these are all aligned with the WHS requirements.
  4. Consider integrating your crucial evacuation details to the set standards and take account of broader emergency settings.

Your action plan will be valid only if you update it in accordance with the changes that happen in your company.

Some work requires transferring from one place to another. It should be clearly stated that there is a specific plan for each location. Change of staff must be also taken into account and this should be followed by proper adjustments in your emergency plan.

Regularly evaluate your own work. An emergency can strike at any point in time so it’s best to be proactive than to be forced to deal with the consequences.

Designate a Point Person

During an emergency, the lack of communication can exponentially aggravate the situation.

Assigning a point person who will act as a leader in these cases will help convey messages faster and more efficiently. They will act like beacons during disasters and orchestrate order.

Training is not obligatory for this position. But it can help, Supervisors and Managers are your primary options for these roles. There are some instances, however, that some special know-how is required for carrying out an appropriate response. Set the roles strategically among your work populace.

Conduct Drills and Practices

They say that perfect practice makes perfect. Emergency situations are not an exception. When a clear-cut emergency/evacuation plan has been formulated, it is necessary to test it through simulation.

Conduct a drill for every given situation, from an earthquake drill to an employee who had a simple wound.

Make a keen observation of everything that happens during the drills. It will allow you to check for leaks within your plan and give you an opportunity to improve and innovate.

The point person/s should act accordingly and take the lead. Their response to these drills will help measure the effectivity of your emergency plan.

Have A WHS Compliant First Aid Kit

The first aid kit is not just a mere tool to aid in an emergency, it contents can decide the outcomes of life and death situations.  

Therefore, these kits must be placed in obvious places  throughout the work area. The level and category of work orientation determine what should be inside a first aid kit.

 

Create A List of Your Emergency Contact Numbers

Emergency contact lists should contain all the local numbers of every phone in the workplace. Part of the objective of the WHS Act is to ensure continuity of business after any given emergency.

It is, therefore, imperative that the list includes the phone numbers of any other key people, stakeholders, and companies like suppliers, employees.

The most important emergency numbers must be highlighted: the police, fire station, local state emergency units, and ambulance services.

First Aid Training and Amenities

Every company or business is obliged to abide by the rules set forth by the WHS Act. It has to always safeguard all personnel in the workplace with full diligence, including other persons that may be affected by its operations.

It is always advisable to remind your employees about the importance of first aid in a workplace. Some of the simple procedures can be put on the walls in the form of first aid visual guides. The best place for these posters is near the first aid kit.

Regards

Katrina McKinnon
Community Outreach
www.alsco.com.au
www.alscofirstaid.com.au

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Doing the hard yards to make a great start in business

Plenty of people have started in business and failed, some failed quickly, others took longer, a LOT longer…

Years of observation and working with business people has taught me a range of things, the main things are how they failed in business, in often not so spectacular ways and what to do about it.

The reasons are often simple.

Business success

It’s all in the planning

  • No plan – No structural or marketing strategy
  • Technical skills to do something but no business ‘personality’ or charisma to really sell, promote or build interest
  • Low knowledge of the purpose and function of business – Profit is one thing, providing a reason to do so is another…
  • Inability to look at the challenges and find ways to overcome them
  • Being busy and working long hours does not always mean you are being productive
  • Not enough start up capital, CASH to really give your project a go
  • Lack of operational systems for when things really get going so you can develop a valuable asset not just a business
  • Research – making and selling a gadget that is about to go off trend and fade is one thing, knowing it is fading is another…
  • Not knowing how much money you NEED to make each week to break even and then how much profit to make, then what to do with it

A seasoned business operator will look at this list and say, hey that’s just the start… and they are right. There is so much to business that this list is just a starting point.

But that’s it, it’s all about starting points. Even people in business after many years find there are new starting points, like when computers started showing up in businesses, a new starting point. A new piece of technology for a manufacturing process… same. And so it goes on.

If you want to start in business, make sure you do something about addressing the basics listed above, sure they can be daunting, sure you will be tested, but you wanted to take the risk, you wanted to make your mark so do it, but do it right.

Regards

Steve Gray

Steve Gray - Steve is a business educator - Trainer - Speaker (Steve Gray.biz). You can get his Leadership E Book from http://theleadershipguy.com.au The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.
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The gift that keeps giving

Do you get excited and curious when you get a parcel you weren’t expecting? (Okay so you have figured out it won’t go BANG) 🙂 :()

So earlier this week when a plain box was delivered to my address… I was like a kid on Christmas morning. (clearly I don’t get enough deliveries :))

What was it? why me? oh and who sent it… (yeah that’s important)

Lot’s of questions running through my mind the whole time as I juggled my keys to get in the door (I met the courier out front as I was trying to leave to go to an appointment) then as my dogs barked with excitement on seeing me (Guys it was just minute ago that I left!)

From who?

Turns out it was a company I chatted to last week.

I hadn’t done any business with this organisation yet, so I was a little surprised.

As I opened the package, in it was a stack of samples of their food products and some promo gear (more good quality pens and simple notepads with their info on them. I like those, very handy…)

They sent it as a way of thanking me for the support and value I’ve added to her business so far. (one chat over for about an hour or so and a few emails of info)

Why?

Now, here’s the thing.

They didn’t have to send me this gift, but I’m glad they did, it picks me up, reminds me of the value I gave 🙂 and keeps them ‘top of mind’ with me and that’s good, very good!

An old boss of mine MANY years ago liked to call these packages “a pot of gold” and if the gift was just right and well considered it would be shared, that was a BIG pot of gold. We would talk about it for ages. (yeah pretty dull office I know…)

So, it was a pleasant surprise… it put a smile on my face AND, most importantly, it’s something I WON’T forget in a hurry!

It’s simple…

Going over and beyond what you have promised to your clients – by surprising them with bonuses they weren’t expecting – is a great way to build a loyal following.

People may forget what you say, but they seem to always remember how you made them feel.

Even if it’s something like a handwritten thank you note (these gifts don’t need to be extravagant or expensive) it’s the thought that counts.

Keep giving things to people that delight them and make them feel good, check out their needs and aim to keep them happy. Remember. it’s the little things that count.

Steve Gray - Steve is a business educator - Trainer - Speaker (Steve Gray.biz). You can get his Leadership E Book from http://theleadershipguy.com.au The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.
Visit Steve's Website

Assessing Employees

Performance reviews are not new, and at the end of a probation period employees are often given vague reasons as to why they are kept on by the company or ditched… Sometimes non management staff have been perplexed by these moves and the reasons given can be as vague as the decision itself.

 

Steve Gray's assessment tool

 

To ensure an effective decision is made effort needs to be put into assessing the person and their efforts in the role. So I scoured the web for ideas, and coupled that with my own thoughts and came up with this checklist to assist in making decisions as well s being able to pinpoint areas for development which might go under the radar.

A contemporary business might give the list to the employee early in the probation period (probably not on day one…) and let them know what sorts of things you are looking for at the end of the process. Of course  you would do your own research and fact gathering from their peers and supervisors to ensure an effective mix of facts can be utilised.

EmployeeAssessmentTable

Check it out it’s three pages I feel sure  you will want to use often to ensure your staff are doing more of the right things by your organisation.

 

Regards

Steve Gray

Steve Gray - Steve is a business educator - Trainer - Speaker (Steve Gray.biz). You can get his Leadership E Book from http://theleadershipguy.com.au The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.
Visit Steve's Website

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Stress and the New Employee

Starting a new job is challenging at the best of times, but if the supervisor, buddy and boss don’t recognise or bother to take notice of what might make the first few days or even weeks stressful then what hope has the person got. Here are some pointers for the ‘newbie’ and those who have to work with them.jobs wanted

Stressors at work for a new employee

  1. Not enough product knowledge
  2. Unsure if they will fit in
  3. Unsure of the expectations they will have to work to
  4. Customers…
  5. Being understood
  6. Fitting in with Co-workers
  7. Where things are
  8. How things work
  9. Where do I put things
  10. Will I be paid… When?
  11. Working conditions – Hours – Equipment – Facilities – Tools
  12. Safety – Mine – yours – ours.
  13. Producing quality outcomes
  14. Working fast enough or not?

The list goes on… 🙂

So dear ‘Newbie’, breathe a little

Take it easy, take a deep breath, and relax a little. The company wants you to succeed, they want you to be happy, they want you to feel at ease and know that “masterpieces take time”. There is plenty to learn and lots of things to figure out. If the company is doing things right they will train you in  how they do things, where things are and set  you on a path to success.

Some keys to new employee success.

  • Ask lot’s of questions – Even a few weeks in, the more questions you ask, the more answers we can give you, the more confident and assured you can become. There are no silly or stupid questions.
  • If you are not sure – Paraphrase a question, ask the question in another way, to get greater clarity,
  • Investigate and explore – Find out where things are and explore, within reason of course… To find out where things get kept and become familiar with where things might be found.
  • Research – Show you are interested in the role by doing your own research, check the internet for information and ideas, not to become a ‘smarty pants’ but to ensure you pick up the language, relevant techniques etc.
  • Be at ease – We know that might be hard for the first few days or even a week or two. Remember, breathe in, breathe out and repeat 🙂 They want you to be happy. There is no need to rush to learn or ‘get up to speed’ that will happen, so don’t concern yourself about it.
  • Think SAFETY – Always, for yourself and others around you. See something, do something…
  • Mistakes, we all make them – Mistakes are learning opportunities, however it is important that you let someone know that you made a mistake, perhaps they can fix it, show you a better way to do the task.

I hope your new job works out fine and that the Company people reading this jumps into action and makes sure you have a fantastic start, after all they know that a replacement always costs money and time…

 

Regards

Steve Gray

Steve Gray - Steve is a business educator - Trainer - Speaker (Steve Gray.biz). You can get his Leadership E Book from http://theleadershipguy.com.au The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.
Visit Steve's Website
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