Business going Okay? Want to get some advice on the nest step for you? Where will you get advice and what actions will you take? The following are a few guidelines to get you thinking about your business and how you can ensure its success by utilising outside advice.

If seeing is believing then this owner operator had it all, he really did think that he was right, every time without fail. His business struggled through the recession and cut back severely because of it, but now that that was over it was now time to look forward to new and exciting opportunities, this […]

Your business is humming along; you have been doing well for over ten years now and are quite happy with the results. All of a sudden things change, overnight your staff morale seems to have dropped and before long productivity is suffering. In no time at all you are wondering why the sales staff are […]

Many business people and indeed would be business people go into business not expecting to fail; yet it would appear from the statistics that many do. How come? What did they do wrong, and why o earth isn’t something being done about it. Well there are of course many reasons, for me as a business […]

Jump in the deep end but make sure you can swim…
How many times have you or one of your workers been motivated to do something in your business, and when you have jumped in the deep end you have found yourself drowning. What looked like a great idea had a range of pitfalls that you […]

As a child I distinctly remember watching acorns sprout. We would collect them and give them the right environment to grow in and before long would have a delightful green shoot bursting through the soil. This gave me great joy, annoyed my father, an avid gardener who wanted to avoid oak trees coming up in […]

Staffing problems - the scene
You set up your business, hire the best staff to do the job and in time things start to flow, then you start to find out that the staff have poor morale and they want to be elsewhere. What to do?
Firstly understand that people are like seasons, there is a right […]

The story so far…
A business owner (Alan) informed me in a recent analysis of his business that he had been in business 15 years. I asked how long it took to become profitable. His reply, ten years! ‘Surely you were making a profit long before the ten year mark Alan’ I added with interest? Oh […]

I asked a business owner recently how much potential he thought his business had; he replied, “I don’t know”. Many of us are in this position and some of us might even say there is no potential to grow the business. And what about motivation to do things better, to make things happen and keep […]

Some people do well in business because…

They put in a great deal of effort in planning - Marketing and a workable business development plan.
They work with their staff, not against them, either mindfully or unconsciously.
They find out what is going on at all levels, they set up systems and trust so that information filters […]

If your business is like most, it only truly finds out what the market place thinks of them when they receive a complaint.
Customer complaints often cause business people to become defensive, which can sometimes lead to customers becoming argumentative and disgruntled. Instead, the business owner should regard the complaint as a gift, why? Because complaints […]