Steve Gray

Steve is an avid writer and a business Coach - Trainer - Speaker (Steve Gray . biz). You can get his Leadership E Book from Amazon. http://www.amazon.com/dp/B004XTTUMS The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.

Homepage: http://www.stevegray.biz


Posts by Steve Gray

Helping staff to get what they want

Tuesday, January 24th, 2012

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Posted in Leadership, People!, Planning, Risk Management | 1 Comment

What staff want

Tuesday, January 17th, 2012

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Posted in Human Resource Management, Leadership, People!, Planning, Risk Management | No Comments

Dealing with challenging staff 1

Monday, January 16th, 2012

Posted in Human Resource Management, Leadership, People!, Risk Management | No Comments

Dealing with challenging staff 2

Monday, January 16th, 2012

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Posted in Human Resource Management, Leadership, People!, Risk Management | No Comments

2012 Business, thriven or failing

Friday, January 13th, 2012

Posted in Innovation and Creativity, Leadership, Planning, Risk Management | 1 Comment

Beyond the motivator, the ‘just do it’ theory.

Friday, December 23rd, 2011

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Posted in People!, Personal Development | No Comments

The problem with customers is…

Wednesday, December 14th, 2011

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Posted in Excellence!, People!, The Customer Service Dept | No Comments

Smart Phone web stuff

Friday, December 9th, 2011

Posted in IT Dept, Planning, Risk Management, The Marketing Dept | 3 Comments

How team training can fail

Monday, November 28th, 2011

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Posted in Human Resource Management, People! | No Comments

Who are you listening to?

Thursday, November 24th, 2011

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Posted in People! | 1 Comment

Connected people

Wednesday, November 23rd, 2011

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Posted in Excellence!, Growth, People! | 1 Comment

Innovation how does it work?

Tuesday, November 22nd, 2011

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Posted in Excellence!, Innovation and Creativity | No Comments

Beyond the value of values

Saturday, November 19th, 2011

Posted in Excellence!, People!, Risk Management, The Board Room | 2 Comments

You want them to do what?

Wednesday, November 16th, 2011

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Posted in The Marketing Dept | 1 Comment

Power $$ profit, where will it go…

Wednesday, November 2nd, 2011

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Posted in Growth, Innovation and Creativity, Planning | 3 Comments

Make it Work

Tuesday, November 1st, 2011

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Posted in Growth, Planning, Risk Management, The Board Room | 3 Comments

You want what by when…

Tuesday, November 1st, 2011

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Posted in People!, Planning, Risk Management, The Board Room | No Comments

Stunning looks but what happened?

Saturday, October 22nd, 2011

Posted in Excellence!, Growth, Leadership, People!, The Customer Service Dept | No Comments

Staff… When do you know?

Tuesday, October 18th, 2011

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Posted in Human Resource Management, People!, Risk Management | No Comments

Protests, get over it…

Sunday, October 16th, 2011

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Posted in Leadership, People! | No Comments

Rushing headlong to “who knows where”.

Monday, October 3rd, 2011

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Posted in Finance, Growth, People!, Planning, Risk Management, The Board Room | 2 Comments

Step in early or wait for the problem to arise.

Wednesday, September 14th, 2011

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Posted in Leadership, People!, Risk Management | 1 Comment

Guaranteed! But at what cost…

Tuesday, September 6th, 2011

Posted in Planning, Risk Management, The Customer Service Dept | No Comments

Making your staff pay…

Thursday, August 25th, 2011

Posted in Human Resource Management, People!, Planning | No Comments

Going past one no…

Thursday, August 18th, 2011

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Posted in People!, The Sales Dept | No Comments

More Customer Love…

Wednesday, August 17th, 2011

Posted in People!, The Customer Service Dept | No Comments

More service ideas

Monday, August 15th, 2011

Posted in People!, The Customer Service Dept | No Comments

Love those customers!

Friday, August 12th, 2011

Posted in People!, The Customer Service Dept | 2 Comments

If they are serious you will be too…

Friday, August 12th, 2011

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Posted in People!, The Customer Service Dept | No Comments

Dear Customer Relationship Executive… ERGH!

Thursday, August 11th, 2011

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Posted in Excellence!, People!, The Customer Service Dept | 6 Comments

Your culture is showing… so who looks after it?

Friday, July 15th, 2011

Posted in Excellence!, Human Resource Management, People!, Planning, Risk Management | 4 Comments

Business culture – Some more points

Thursday, July 14th, 2011

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Posted in Human Resource Management, Leadership, People! | 1 Comment

Your business culture needs work

Sunday, June 5th, 2011

Posted in Growth, Human Resource Management, Innovation and Creativity, Leadership, People!, Planning, Risk Management | 3 Comments

Frustrating Customers

Saturday, June 4th, 2011

Posted in The Customer Service Dept | 1 Comment

Are details killing your business?

Friday, June 3rd, 2011

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Posted in Planning, Risk Management | No Comments

Inspire the Team

Friday, May 27th, 2011

Posted in Human Resource Management, Innovation and Creativity, Leadership, People! | 1 Comment

Retail therapy…

Thursday, May 26th, 2011

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Posted in People!, The Marketing Dept | 2 Comments

How happy are your employees?

Monday, May 23rd, 2011

Posted in Growth, Human Resource Management, People!, Planning | 2 Comments

Snowed under…

Monday, May 16th, 2011

Posted in Human Resource Management, Planning, Risk Management | 1 Comment

Here’s to employee success…

Sunday, May 15th, 2011

Posted in Human Resource Management, People!, Risk Management | No Comments