Steve Gray

Steve is an avid writer and a business Coach - Trainer - Speaker (Steve Gray . biz). You can get his Leadership E Book from Amazon. http://www.amazon.com/dp/B004XTTUMS The info provided in these articles is for educational purposes only and is intended as a starting point for you to build your business from, not as specific advice.

Homepage: http://www.stevegray.biz


Posts by Steve Gray

You want them to do what?

Wednesday, November 16th, 2011

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Posted in The Marketing Dept | 1 Comment

Power $$ profit, where will it go…

Wednesday, November 2nd, 2011

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Posted in Growth, Innovation and Creativity, Planning | 3 Comments

Make it Work

Tuesday, November 1st, 2011

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Posted in Growth, Planning, Risk Management, The Board Room | 3 Comments

You want what by when…

Tuesday, November 1st, 2011

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Posted in People!, Planning, Risk Management, The Board Room | No Comments

Stunning looks but what happened?

Saturday, October 22nd, 2011

Posted in Excellence!, Growth, Leadership, People!, The Customer Service Dept | 2 Comments

Staff… When do you know?

Tuesday, October 18th, 2011

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Posted in Human Resource Management, People!, Risk Management | 2 Comments

Protests, get over it…

Sunday, October 16th, 2011

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Posted in Leadership, People! | No Comments

Rushing headlong to “who knows where”.

Monday, October 3rd, 2011

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Posted in Finance, Growth, People!, Planning, Risk Management, The Board Room | 3 Comments

Step in early or wait for the problem to arise.

Wednesday, September 14th, 2011

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Posted in Leadership, People!, Risk Management | 1 Comment

Guaranteed! But at what cost…

Tuesday, September 6th, 2011

Posted in Planning, Risk Management, The Customer Service Dept | No Comments

Making your staff pay…

Thursday, August 25th, 2011

Posted in Human Resource Management, People!, Planning | 2 Comments

Going past one no…

Thursday, August 18th, 2011

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Posted in People!, The Sales Dept | No Comments

More Customer Love…

Wednesday, August 17th, 2011

Posted in People!, The Customer Service Dept | No Comments

More service ideas

Monday, August 15th, 2011

Posted in People!, The Customer Service Dept | No Comments

Love those customers!

Friday, August 12th, 2011

Posted in People!, The Customer Service Dept | 2 Comments

If they are serious you will be too…

Friday, August 12th, 2011

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Posted in People!, The Customer Service Dept | No Comments

Dear Customer Relationship Executive… ERGH!

Thursday, August 11th, 2011

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Posted in Excellence!, People!, The Customer Service Dept | 6 Comments

Your culture is showing… so who looks after it?

Friday, July 15th, 2011

Posted in Excellence!, Human Resource Management, People!, Planning, Risk Management | 4 Comments

Business culture – Some more points

Thursday, July 14th, 2011

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Posted in Human Resource Management, Leadership, People! | 3 Comments

Your business culture needs work

Sunday, June 5th, 2011

Posted in Growth, Human Resource Management, Innovation and Creativity, Leadership, People!, Planning, Risk Management | 3 Comments

Frustrating Customers

Saturday, June 4th, 2011

Posted in The Customer Service Dept | 1 Comment

Are details killing your business?

Friday, June 3rd, 2011

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Posted in Planning, Risk Management | No Comments

Inspire the Team

Friday, May 27th, 2011

Posted in Human Resource Management, Innovation and Creativity, Leadership, People! | 1 Comment

Retail therapy…

Thursday, May 26th, 2011

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Posted in People!, The Marketing Dept | 2 Comments

How happy are your employees?

Monday, May 23rd, 2011

Posted in Growth, Human Resource Management, People!, Planning | 2 Comments

Snowed under…

Monday, May 16th, 2011

Posted in Human Resource Management, Planning, Risk Management | 1 Comment

Here’s to employee success…

Sunday, May 15th, 2011

Posted in Human Resource Management, People!, Risk Management | No Comments

Five keys to bursting your business bubble!

Wednesday, May 4th, 2011

Posted in Innovation and Creativity | 1 Comment

New Leadership Book – Leadership Excellence

Tuesday, May 3rd, 2011

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Posted in Excellence!, Human Resource Management, Leadership, People! | 2 Comments

Hello radio listeners in Qld

Sunday, April 24th, 2011

Posted in People! | No Comments

How does the receptionist sound?

Thursday, April 7th, 2011

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Posted in People!, The Customer Service Dept | No Comments

Franchise Marketing 2

Thursday, February 24th, 2011

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Posted in Franchising, The Marketing Dept | 2 Comments

Franchise Marketing

Wednesday, February 23rd, 2011

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Posted in Franchising, The Marketing Dept | No Comments

Making the Marketing Difference

Tuesday, February 22nd, 2011

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Posted in Franchising, People!, The Marketing Dept | 7 Comments

Don’t do it! – How not to be part of a trade show

Thursday, February 17th, 2011

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Posted in People!, The Customer Service Dept, The Marketing Dept, The Sales Dept | No Comments

Linked In for business

Monday, January 31st, 2011

Posted in The Marketing Dept | 3 Comments

Your business organisation…

Monday, January 31st, 2011

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Posted in People!, Planning | No Comments

Three Persuasive Business Points

Saturday, January 29th, 2011

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Posted in Leadership, Planning, Starting out in business | 2 Comments

What do You Need to be Doing in your Business?

Friday, January 28th, 2011

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Posted in Excellence!, Growth, People!, Planning, Risk Management | No Comments

Marketing Interview

Wednesday, January 26th, 2011

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Posted in People!, Planning, The Marketing Dept | 4 Comments