You want to go into business? Some people wiill say you’re nuts and the rest of the world might seem to view you with suspicion! (well some days it might seem that way…) So why do people go into business? here’s a few starting points to consider…

It can provide a great lifestyle for you and […]

If you are willing to learn how to listen, it will take hard work to learn the skills and constant practice to stay in shape. However, it is all worth it. Remember, people feel relieved when they find someone who understands what they have to say. Once you truly understand others by actively listening to […]

For a sustained good image, master emotional self-control. “Those who command themselves,” goes an old saying, “command others.” That is true, and it means being disciplined enough to put your personal feelings on hold even when tempted to blow your stack.
If you otherwise make a great first impression, yet allow yourself to be pushed over […]

A mentor is someone you admire and under whom you can study. Throughout history, the mentor-protégé relationship has proven quite fruitful. Socrates was one of the early mentors. Plato and Aristotle studied under him and later emerged as great philosophers in their own right. I was fortunate enough to have several mentors - each for […]

Lets take something simple and make it complex… WHY? because it seemed like the way to go at the time.
Seriously though many simple tasks can become buried in red tape, and often its our own red tape. Now that is tragic!
I recall being asked to create a checklist of a procedure of a commonly repeated […]

Seems silly to say that, but reverse goal setting can work a treat to make things work.
Another way of putting it is to begin with the end in mind. Create the visual outcome in your minds eye, then step backwards bit by bit until you get to the present time, and you will then […]

You might be tempted to say, “What’s wrong with a little competition?” Nothing’s wrong with it. It’s healthy. It’s when your need to compete and be superior to someone else gets in the way of the best possible outcome for both of you. That’s when competition becomes a liability. I’m talking about the kind of […]

In business the success you get is often based on what you do as the business Owner/Operator, Director, Manager, CEO… Sure there is a matter of Luck, being in the right place and the right time (serendipity) but mainly the L.U.C.K. boils down to Learning Under Correct/Constant Knowledge.
Over time you might be able to ‘fluke’ […]

Of increasing annoyance is the challenge employers face in dealing with Bullying in the workplace. No longer is it just a blue collar “stir up the new apprentice with some pranks issue” but it’s a bigger issue involving all business types. It seems there are as many bullies as there are workplaces.
Finding out you have […]

I took a list at the Australian Business Review Weekly’s top 200 rich list.
I was not in it… BUT plenty were (200 in fact) what struck me was the list at the back of the notables that were dropped off the list from last itme, one person still had a fortune of $121mil but it […]

The Ford Geelong issue will cause a few problems for a while yet. Local business identity Lawrie Miller who is part of the local Chamber of Commerce has suggested it will not cause a big ripple, that the people out on their ear may be absorbed in part, into “IT and Bio Tech industries…” (Geelong […]

The news today is saying they will drop 600 jobs at Ford in Geelong in the casting plant, as they can get the engines cheaper o/s. That might be true but what about the carnage… not just the jobs, the investment.
The Victorian Government has put in over 60million dollars investing in the car maker to […]

Okay some of you are saying “another one!”, we have a one pager, a fully blown (dunno how many) pager and now I have seen everything a 12 pager!
That’s okay I figure whatever works for you is a great plan to have. Too many clients have plans that don’t work, or no plan which I […]

Trade shows and expos are the bane of many business peoples life that has to contend with them, from the organising, the results required, to staffing the stall, then the logistics, the giveaways, the data base and so on. And what if you get asked to do a talk? Ohh it can all get too […]

Ford may dump workers at its Geelong (Aust) plant in a chance to rebound from a slump in sales of its larger engines produced at the plant. This has people from all sectors of Government and industry bodies jumping to try and stem the flow on effect this may have IF it happens. My view, […]

No not the keys to the car, the keys to my business success!
Wouldn’t it be nice to have a few keys to making your business better? For many in business its about building the team they have so they can leverage their time and money more effectively. So here goes, check these key tips out […]

It’s that time of the year in Oz, cold and wet. Then to top it off I’ve got a cold… I have not had one in about 3 years (lucky I guess), But this one has a grip like you would not beleive. More cold and flu tabs, cough mixtures and so on to try […]

People are only as good as what they know. That’s a simple piece of information everyone should know. But very importantly in business its a great thing to be aware of with staff and customers alike. You might assume they know lots of things like you do, but when push comes to shove you might […]

Love ‘em or hate ‘em, you can’t argue that pop queen Madonna and domestic doyenne Martha Stewart are two master marketers.  One is a calculated maverick who’s stayed at what has to be the world’s toughest and most fickle business for nearly a quarter century.  The other turned an at-home catering business into a multimedia […]

If you can’t manage yourself, don’t expect to manage a business, or other people, or clients, well.
We use a really effective technique to help our clients self-manage. “Big Rocks” is a management concept of sorts which has been used in various ways for some time. It’s a concept which I use with all […]

“Don’t put off for tomorrow what you can do today.” (My Mother, ever since I can remember.)
Procrastination is like a virus. It creeps up on you slowly, drains you of energy, and is difficult to get rid of if your resistance is low. Procrastination is a close relative of incompetence and a first cousin to […]

In our local paper today we read of a 30 yr old who had taken his life… Sad, and tragic, what made it worse my wife and I had taught this “lad” I remember his boisterousness, his propensity to get in to mischief, his moments of sheer happiness and the odd moment of withdrawl. In […]

The genius of humor obviously pertains to communication, but humor is not just a secondary form of genius. Humor is vital. However, there is a wrong way and a right way to use it.
Here are my suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend […]

“If you keep doing what you’ve always done, you’ll keep getting what you’ve always gotten.” In addition, if you keep doing what you have always done when conditions radically change, you will get a lot less than you have always gotten. How much can you accomplish when you really see things as they are - […]

Is your business profile telling you you are doomed to a life of mediocrity, or that there is hope for the future?
Take a look at the profile (see the PDF attachment Business Profiles) and ask yourself the following.
1. Are you at a clear profile level, or moving between them?
2. Is the profile level totally […]

Awareness refers to a continuously heightened sensitivity to what is going on in both your internal and your external environment. It has two separate but closely related ways of expressing itself. You must be aware of what is outside you — aware of the subtle behaviors of the people around you. In addition, you must […]

Goals are the most important tools you need to accomplish anything, and there are certain steps you can take to complete your goals after you’ve made them. There are certain areas you need to consider while working toward your goals, which will help you succeed:
Define your goal. Your first task is to work out the […]

With the natural differences among the four behavioral types in mind, pretend that you want to give four people 15-20 minutes to make three simple decisions:
1. Where the next meeting will take place
2. When it will happen
3. The theme of the meeting
Quite by accident, your group consists of one Relater, one Thinker, one Director, and […]

Well, I guess not much got done that afternoon, but I bet there is never any bad ideas there….

Actually, it is — and we all should care because it’s enthusiasm, not apathy, that makes the world go ’round. John Wesley, the famous founder of Methodism, was asked how he was able to attract such crowds when he preached. He replied, “I just set myself on fire and people will come from miles to […]

So your prospect, Mary, is sitting at the computer reading your compelling sales letter. She’s convinced she needs your product. So she clicks on the order link, with her credit card next to the mouse. She’s taken to the order page. What she sees next makes her change her mind and click away. Can you […]

“The longest journey on earth begins with a single step.”
(Anonymous)
Can you remember when you first learned how to drive a car? Before you learned how, you were in the Ignorance stage. You didn’t know how to drive the car and you didn’t even know why you didn’t know how to drive it.
When you first went […]

Our society is moving toward a view of artistic genius that is both new and old. It is new in the sense that truly incredible tools and technologies are now available for creative work. It is old because our present view of the artist’s place in society has much more in common with the Middle […]

Here’s a thought – Imagine two years down the track (visualise clearly now) that you have a business that is running itself, and people call you saying how brilliant the staff are, the range of services is to die for and they love the level of service they get! You drop in to the office […]

Managers are especially torn between trying to be both accessible and productive. They want to be modern, sensitive bosses who will hear out customer complaints and employee problems — but they also have planning to do, projects to complete, paperwork to handle, goals to meet, and higher-ups to satisfy.
Here are some techniques for striking a […]

One of the interesting things about great leaders is the degree to which they’re tolerant of people who are very different from themselves. Under the most difficult circumstances in the Second World War, Dwight Eisenhower managed to create a coalition including the egomaniacal Viscount Montgomery, the self-effacing Omar Bradley, and the gifted but totally bizarre […]

Businesses help to build a $1 Million dream…
A 22 year old entrepreneur aims to make $1 Million whilst bed bound with a dislocated hip and small businesses are helping out. Richard Stratton came up with the theonebigad.com business web site whilst bed bound with a dislocated hip. He plans to use the money to promote […]

Networking is not just about numbers, it’s about relationships. It’s quality over quantity. It’s not about meeting as many people as you can; it’s about helping as many people as you can.
We network to create mutually beneficial relationships with our peers, clients and potential clients.
So how has it come about that networking has ended […]

Some times it’s too Easy to see the bad stuff in customer service, so now lets use this as motivation to get really good at customer service.
Ask…

What does our team do at the first greeting of a prospect? (imagine a retail environment).

What do they do BEFORE the first greeting (customer is looking in the window, […]

Have you ever been having an important conversation, in which the other person is telling you something you need to know, and while you know you should give your full attention to what’s being said, you just can’t stop thinking about that annoying sound of static coming from a nearby radio? Or you can’t stop […]

A fascinating study was conducted at the University of Stamford some years ago. Four-year-old children were placed in a room, one by one, and a marshmallow was placed in front of them. Each child was told that if they didn’t eat the marshmallow in fifteen minutes, they would get two; but if they ate the […]

One major aspect of your personal image comes from how well you’ve developed what’s inside your skull. I’m not talking about a high IQ or your skill at Trivial Pursuit. I’m referring to your mental fitness.
Can your mind lift abstract concepts from The Wall Street Journal or from the professional journal in your field? Can […]

I Just watched a very compelling and inded  inspiring  interview on TV, (Talking Heads ABC TV May 7th) with the legendary Australian entrepreneur and businessman Dick Smith. At age 62 he has achieved more than many would consider doing in two lifetimes, let alone one.
For those overseas (and those locals who may have forgotten.) Dick […]

Have you ever gotten to the end of the day and wondered where all your time went? You were up-and-down, left-and-right busy all day, yet you barely made a dent in your to-do list; so what did you do? What happened to all that time if it wasn’t spent accomplishing your projects?
Time-wasters come from the […]

I’ll see it when I believe it!
It has been estimated that we each have upwards of 50,000 thoughts per day. How many of yours are negative? Sometimes you have to do a mental spring-cleaning to get rid of those negative thoughts that have become ingrained attitudes. Stopping self-destructive thoughts is like stopping any other bad […]