A blog that chats about the craft of management now that’s useful! Check out the ten x 3 article I liked them all!
Management as a craft seems to resonate with the idea of the manager as an artisan, with a unique blend of artistic and practical skills. If this is the case the business could […]

I live in Geelong and as we come up to the final of our Australian Rules football season Our Geelong team is a hot favourite to win, so to find a champion down here at the minute is very easy! Just name any one of the team members and I will agree!!!
These kinds of chapmpion […]

There are customers and there are CUSTOMERS! it can be very useful to know who you are deailing with so you can figure out the best way of working with them so they are influenced to purchase and deal with your organisation.
there are personality profiles, psyche profiles and marketing type profiles here is one we […]

The exceptional organisation according to Tom Peters associate Ed Michaels, is one that provides and nurtures rigourously the following…
“Remarkable challenges, rapid professional growth, respect, satisfaction, fun, stunning opportunity, exceptional reward, amazing peer group, full membership in ‘Club Adventure’, maximized future employability…”
All this leads to attracting more of the right people both internally and externally. In […]

I, like many of you, know running a small business can be a lonely existence - you need to wear many hats and keep up to date with the latest developments and thinking. It was one of the reasons we started this site.
But I am not one to rest on my laurels and just use […]

No this is not about Homer Simpson getting a helper monkey! it’s about the ideal clients we all want to chase, but hey there are issues about going for gold, its time, money and often our attitude.
Firstly the ideal customer “monkey” is at the top of the tree, try to climb it too fast you […]

In business there are many things to consider, but one of the most overlooked is the fact that you have to deal with people, staff, customers, suppliers, partners and support teams (accountants coaches and the like). The factor that makes or breaks the relationship that’s built is your attitude. But what is it, and specifically […]

 Okay world, here are my 3 favourite articles for the period Sept 2006 - 2007 our first year of www.freebusinesstips.com.au
Jenny Stilwell  3 pillars… Because at the time it knocked me flat! I loved the depth yet a simplstic approach that ANYONE in business could follow. I love most of Jenny’s work and so the link […]

Take a business or division of a business that is doing okay, (note… not doing exceptional, just okay…) take a good hard look, is it doing what you want, chances are no, you would prefer an exceptionally performing team right? So what to do?
You could do a review, and implement some extra training… chances are […]

In business it comes down to cash. numbers, $$ samoulians, do rey mi, dosh, call it what you will its the “stuff” that makes a big chunk of the world go round.
so check this out.
Where’s the money?
It’s a post in our forum, and it has some interesting twists and turns. basically it gets to a […]

Today you are doing what SPECIFICALLY…
- to make your business more profitable?
- to cause the staff to LOVE you?
- to cause the customers to LOVE you and your team?
- to cause your suppliers to jump through hoops to give you great deals (and LOVE you)?
- to ensure your workplace is the best place […]

Caring for your staff can lead to respect, the word caring means showing positive and real interest towards each other. I am suggesting we take a caring approach to build the love we have so we can avoid, bullying in the workplace, foster greater connection with our customers and staff.
This article mixes well with “Your […]

You want to go into business? Some people wiill say you’re nuts and the rest of the world might seem to view you with suspicion! (well some days it might seem that way…) So why do people go into business? here’s a few starting points to consider…

It can provide a great lifestyle for you and […]

If you are willing to learn how to listen, it will take hard work to learn the skills and constant practice to stay in shape. However, it is all worth it. Remember, people feel relieved when they find someone who understands what they have to say. Once you truly understand others by actively listening to […]

For a sustained good image, master emotional self-control. “Those who command themselves,” goes an old saying, “command others.” That is true, and it means being disciplined enough to put your personal feelings on hold even when tempted to blow your stack.
If you otherwise make a great first impression, yet allow yourself to be pushed over […]

A mentor is someone you admire and under whom you can study. Throughout history, the mentor-protégé relationship has proven quite fruitful. Socrates was one of the early mentors. Plato and Aristotle studied under him and later emerged as great philosophers in their own right. I was fortunate enough to have several mentors - each for […]

Your business card is often the first impression a potential client has with your company. The business card design and message will ultimately determine whether it gets thrown in the trash or filed for contact later.
Stop for a second, find your wallet and pull out your business card – take a good look at it, […]

Lets take something simple and make it complex… WHY? because it seemed like the way to go at the time.
Seriously though many simple tasks can become buried in red tape, and often its our own red tape. Now that is tragic!
I recall being asked to create a checklist of a procedure of a commonly repeated […]

Seems silly to say that, but reverse goal setting can work a treat to make things work.
Another way of putting it is to begin with the end in mind. Create the visual outcome in your minds eye, then step backwards bit by bit until you get to the present time, and you will then […]

You might be tempted to say, “What’s wrong with a little competition?” Nothing’s wrong with it. It’s healthy. It’s when your need to compete and be superior to someone else gets in the way of the best possible outcome for both of you. That’s when competition becomes a liability. I’m talking about the kind of […]

In business the success you get is often based on what you do as the business Owner/Operator, Director, Manager, CEO… Sure there is a matter of Luck, being in the right place and the right time (serendipity) but mainly the L.U.C.K. boils down to Learning Under Correct/Constant Knowledge.
Over time you might be able to ‘fluke’ […]

Of increasing annoyance is the challenge employers face in dealing with Bullying in the workplace. No longer is it just a blue collar “stir up the new apprentice with some pranks issue” but it’s a bigger issue involving all business types. It seems there are as many bullies as there are workplaces.
Finding out you have […]

I took a list at the Australian Business Review Weekly’s top 200 rich list.
I was not in it… BUT plenty were (200 in fact) what struck me was the list at the back of the notables that were dropped off the list from last itme, one person still had a fortune of $121mil but it […]

The Ford Geelong issue will cause a few problems for a while yet. Local business identity Lawrie Miller who is part of the local Chamber of Commerce has suggested it will not cause a big ripple, that the people out on their ear may be absorbed in part, into “IT and Bio Tech industries…” (Geelong […]

In a car you have a couple of blind spots that mean you have to turn your head to see out of a side window to see what is really happening, and I see the same in business, in retail it’s often called store blindness where the details become common place and things that need […]

People are only as good as what they know. That’s a simple piece of information everyone should know. But very importantly in business its a great thing to be aware of with staff and customers alike. You might assume they know lots of things like you do, but when push comes to shove you might […]

Love ‘em or hate ‘em, you can’t argue that pop queen Madonna and domestic doyenne Martha Stewart are two master marketers.  One is a calculated maverick who’s stayed at what has to be the world’s toughest and most fickle business for nearly a quarter century.  The other turned an at-home catering business into a multimedia […]

If you can’t manage yourself, don’t expect to manage a business, or other people, or clients, well.
We use a really effective technique to help our clients self-manage. “Big Rocks” is a management concept of sorts which has been used in various ways for some time. It’s a concept which I use with all […]

“Don’t put off for tomorrow what you can do today.” (My Mother, ever since I can remember.)
Procrastination is like a virus. It creeps up on you slowly, drains you of energy, and is difficult to get rid of if your resistance is low. Procrastination is a close relative of incompetence and a first cousin to […]

In our local paper today we read of a 30 yr old who had taken his life… Sad, and tragic, what made it worse my wife and I had taught this “lad” I remember his boisterousness, his propensity to get in to mischief, his moments of sheer happiness and the odd moment of withdrawl. In […]

The genius of humor obviously pertains to communication, but humor is not just a secondary form of genius. Humor is vital. However, there is a wrong way and a right way to use it.
Here are my suggestions for improving your sense of humor: First, find out what your strong suit is, humor-wise. Ask a friend […]

I racked a fresh shell of 00 Buck into the chamber of my 12-gauge shotgun and drew the weapon to my shoulder. As I took careful aim at the dead tree branch about 30 feet above and 10 feet down range of me, my friend asked, “What are you doing?”
“Creative problem-solving,” I answered.
The smooth squeeze […]

“If you keep doing what you’ve always done, you’ll keep getting what you’ve always gotten.” In addition, if you keep doing what you have always done when conditions radically change, you will get a lot less than you have always gotten. How much can you accomplish when you really see things as they are - […]

Is your business profile telling you you are doomed to a life of mediocrity, or that there is hope for the future?
Take a look at the profile (see the PDF attachment Business Profiles) and ask yourself the following.
1. Are you at a clear profile level, or moving between them?
2. Is the profile level totally […]

Awareness refers to a continuously heightened sensitivity to what is going on in both your internal and your external environment. It has two separate but closely related ways of expressing itself. You must be aware of what is outside you — aware of the subtle behaviors of the people around you. In addition, you must […]

Goals are the most important tools you need to accomplish anything, and there are certain steps you can take to complete your goals after you’ve made them. There are certain areas you need to consider while working toward your goals, which will help you succeed:
Define your goal. Your first task is to work out the […]

With the natural differences among the four behavioral types in mind, pretend that you want to give four people 15-20 minutes to make three simple decisions:
1. Where the next meeting will take place
2. When it will happen
3. The theme of the meeting
Quite by accident, your group consists of one Relater, one Thinker, one Director, and […]

Well, I guess not much got done that afternoon, but I bet there is never any bad ideas there….

“The longest journey on earth begins with a single step.”
(Anonymous)
Can you remember when you first learned how to drive a car? Before you learned how, you were in the Ignorance stage. You didn’t know how to drive the car and you didn’t even know why you didn’t know how to drive it.
When you first went […]

Our society is moving toward a view of artistic genius that is both new and old. It is new in the sense that truly incredible tools and technologies are now available for creative work. It is old because our present view of the artist’s place in society has much more in common with the Middle […]

Here’s a thought – Imagine two years down the track (visualise clearly now) that you have a business that is running itself, and people call you saying how brilliant the staff are, the range of services is to die for and they love the level of service they get! You drop in to the office […]

One of the interesting things about great leaders is the degree to which they’re tolerant of people who are very different from themselves. Under the most difficult circumstances in the Second World War, Dwight Eisenhower managed to create a coalition including the egomaniacal Viscount Montgomery, the self-effacing Omar Bradley, and the gifted but totally bizarre […]

Businesses help to build a $1 Million dream…
A 22 year old entrepreneur aims to make $1 Million whilst bed bound with a dislocated hip and small businesses are helping out. Richard Stratton came up with the theonebigad.com business web site whilst bed bound with a dislocated hip. He plans to use the money to promote […]

Networking is not just about numbers, it’s about relationships. It’s quality over quantity. It’s not about meeting as many people as you can; it’s about helping as many people as you can.
We network to create mutually beneficial relationships with our peers, clients and potential clients.
So how has it come about that networking has ended […]

Have you ever been having an important conversation, in which the other person is telling you something you need to know, and while you know you should give your full attention to what’s being said, you just can’t stop thinking about that annoying sound of static coming from a nearby radio? Or you can’t stop […]