People are only as good as what they know. That’s a simple piece of information everyone should know. But very importantly in business its a great thing to be aware of with staff and customers alike. You might assume they know lots of things like you do, but when push comes to shove you might find out too late they don’t know what you thought they knew… and that can be VERY CHALLENGING.

Here’s an example, I remember in Uni I wanted to buy a typewriter to do assignments with (my handwriting is illegible to most…) and my father in law asked me did I get one that was a word processor? I gave a blank stare, at time I did not know what that meant… I fobbed him off with a “Oh yeah it can plug into some thing to print out a thingy…” and I did everythng I could to change the subject.

Clearly I did not know what the term meant or how it would be of value to me.

There are plenty of examples I am sure you can think of. Of real interest to me here though is to raise the awareness of management training to small and medium business operators. Many are tradespeople who learn a skill, start a business but are unable to grow the business successfully as they do not know how to manage it, they were never taught that.

And often its right across the board, staffing, finances, leadership and so on. So to ensure you are able to make your business sustainable, make the time to learn more so you can be, and do more in your business.

Stumble it!