There are so many average businesses, so why are the excellent ones few and far between?
If you start out to do something, do you start with excellence in mind or mediocrity? I guess the answer is excellence, after all why would you want to create an average thing, where is the logic in that?
So go for excellent marketing, excellent management, excellent products and services, excellent staff, excellent premises…
Then make it exceptional! (and don’t give me a line about having nothing to aim for if its already excellent!)
Excel at excellence… (What is there to lose, there’s plenty to gain!)
#1 by david hynes on October 4, 2006 - 8:15 am
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Steve, how can a business be excellent if they know little about business, most people get into business cause they know a skill and want to make money, more money than if it was a job and so they make a business, why do they care it might not make much difference.
You make it sound as though everyone should stress if a one thing is out of place in the business. I feel that business will never be perfect cause staff do not turn up on time, people are human and all people want service different, and how would a business know that their marketing was excellent, how does someone prove its excellent?
I think the std is too high… You are trying to get blood from a stone. Let people do business anyway they want. As long as it ticks over some $$ that’s what business is for.
#2 by Steve Gray on October 4, 2006 - 8:59 am
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David go and take a look at,
Tom Peters site http://www.tompeters.com and do a search on excellence. if there is a Power Point slide set download it.
Steve G
#3 by Michelle on October 4, 2006 - 9:53 am
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If excellence in business was the norm where would the incompetent people get work! they would have to have a new form of welfare. but the excellers would baulk at paying taxs to fund the incompetents and their would be a bitter fight. So save the hassle leave business incompetent, and think of what we would save in taxes.