Printed on the sign were these words, “We have your plumbing needs.”

No they don’t. You see, they can’t have my needs. Only I can have my needs.

If I need a sink-stopper thingy, I seek out someone who has a sink-stopper thingy. I don’t need someone who has my sink-stopper thingy needs. Because if they have my sink-stopper thingy needs — that means they need a sink-stopper thingy too!

Mr. and Mrs. Retailer please, if you are currently saying, “We have your ______ needs”, please change it to:

“We Satisfy Your ______ Needs.”

Here’s the difference:

1) “We Have Your Sink-Stopper Thingy Needs”
2) “We Satisfy Your Sink-Stopper Thingy Needs”

#2 is a lot more inviting and quite frankly it tells prospects, clients and customers that an answer, a solution or possibly satisfaction is just beyond that door.

Please remember this as you put together your adverts: You don’t have the consumer’s needs, rather, you have what can satisfy the consumer’s needs.

Michael Crooks - Crooks owns Crooks Advertising Alliance, a creative strike-force specializing in creative problem-solving. Born & raised in the "cereal city", Battle Creek, MI (USA), he's an assistant Scoutmaster and enjoys thinking, writing, camping, cooking, shooting and family getaways. Crooks writes a monthly marketing column for Brilliant Results magazine and is internationally recognized as a speaker, author (ReThinking Trade Show Giveaways) and business coach in the field of promotional marketing. Learn more at www.CrooksAdvertising.com and www.PromoReThink.com
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