Printed on the sign were these words, “We have your plumbing needs.”

No they don’t. You see, they can’t have my needs. Only I can have my needs.

If I need a sink-stopper thingy, I seek out someone who has a sink-stopper thingy. I don’t need someone who has my sink-stopper thingy needs. Because if they have my sink-stopper thingy needs — that means they need a sink-stopper thingy too!

Mr. and Mrs. Retailer please, if you are currently saying, “We have your ______ needs”, please change it to:

“We Satisfy Your ______ Needs.”

Here’s the difference:

1) “We Have Your Sink-Stopper Thingy Needs”
2) “We Satisfy Your Sink-Stopper Thingy Needs”

#2 is a lot more inviting and quite frankly it tells prospects, clients and customers that an answer, a solution or possibly satisfaction is just beyond that door.

Please remember this as you put together your adverts: You don’t have the consumer’s needs, rather, you have what can satisfy the consumer’s needs.

Michael Crooks - An award-winning advertising copywriter, owns Crooks Advertising Alliance, specializing in creative problem-solving. Born & raised in the "cereal city", Battle Creek, MI (USA), he's an assistant Cub Scout Den Leader and coaches Little League baseball. He enjoys thinking, writing, camping, shooting and family getaways. Learn more about Crooks' unique talents and sign up for his free CrooksView Creative Digest at CrooksAdvertising.com. Also visit WaterlessTattoos.com and GopLogo.com.
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