Posts Tagged Business results

Let’s build a crumbling mess

Image courtesy of Stuart Miles from freedigitalphotos.net

Image courtesy of Stuart Miles from freedigitalphotos.net

You actually wanted to create a solid business but what happened next didn’t turn out that way. In the beginning you will take care to make it look good and it will hold together for a few years, but most assuredly it will crumble. The ‘business’ fulfills a need, a void, and as such it has merit in the marketplace so let’s build it, time is of the essence!

It will provide shelter, seem warm and inviting, but then some cracks will appear, soon we will then fill these gaping holes with false hope, ask for some asisstance from the cavalry… But alas none will come. Soothsayers, mystics and others with potions and wisdom seemingly produced by ‘slight of hand’, will offer ways forward, but no such road will be travelled.

There, as the last vestige of hope is held aloft I will concede, that the real hope, the real failure, the real demise was visible, right there in the beginning, the mystics and others were right.

If only we knew then what we know now… We would not have dragged so many others into this screaming heap of maudlin mayhem, mind you we did a great job of ‘dressing it  up’. At its peak it looked like a princesses castle, bright and shining in any light. The challenge was what to do when the lights went out…

Alas no, there was no escaping the ego driven, maniacal ‘team’ building a tempestuous empire, despite protests from more knowing folks. No, it was all our doing, we created it, we ordered it to be fashioned into the shape it was… Underneath we fuly knew it’s demise was certain.

Sure we could have stopped, but the time seemed right. Sure we could have done things differently, but it weemed as if we had little in the way of suitable resources. Sure we blamed others, but ultimately it was us who selected them on their merits, qualifications and that all so imporant rapport we had with them, they were so like us it wasn’t funny.

Now as we look back and consider what could have been, indeed what should have been, some of us are filled with a sense of dread, a sense of “what if we had just done things differently…” No, there was no way to change the past, it is what it is, a crumbling mess, a shadow of its percieved former glory.

We now understand what numerous wise people had said about having a good foundation to build on. We also understand that in one persons life things will change, and if luck is on the side of the person with a solid vision then an amazing legacy can be left. A legacy that provides the guidelines on which people can chisel away at the notion and vision of utopia, a legacy where people of strong means can guide those not so fortunate. A legacy where financial profits are not the only hallmark of a growing organisation.

Perhaps we am now reflecting on those around us who built stone houses while others made theirs from straw, or are we simply sensing that what we did build, although we used stone, had mud instead of mortar to join it and therin lies the problem.

One thing is for sure there are many things that made the crumbling mess, it started with a smallgroup of us and then became an extension of us, the team were a bunch of people who knew when to say yes and although they could have said no for all the right reasons, they failed to do so.

More things come to mind about how this disintegrating behemoth so stunningly limped, then stumbled into ruinous oblivion. Seeminingly the more that was added on, the more the rot set in, in the foundations and framework. like termites so busily doing what they do so well, so efficiently, but over time the hollow remains can no longer support the once ‘glorious facade’.

It’s simple to say it should have been an easy ride, serve the customers, make a profit to sustain us in quiet times and build from. Work with more of the ‘right people’, plan well and above all listen to your heart and temper it with reasoned debate… but no, that didn’t happen.

What did happen causes heartache and pain. So many gave so much for so little, clearly the crumbling mess was more than just physical materials, it in fact ended up creating huge emotional burdens far more invasive than we can imagine. This can not be apologised for, we can not know how deep the viens of pain run, nor how much can be attributed to the physical ‘crumbling mess’, or the lack of human compassion the driven team possessed.

It’s all over now, the sordid details and their oh so high level of importance at the time, the losses, the pain and anguish. Finished, complete, time to move on. Time to learn and start a fresh, time to let others explore, build and ‘run riot’ in the marketplace. It’s also time to believe that others will learn from the details of this crumbling mess. A time to hope that they have the desire to create a positive legacy rather than the afore mentioned disasterous, deluded crumbling mess.

 

Regards

Steve Gray

 

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Ready for answers to your business success?

Image courtesy of Stuart Miles freedigitalphotos.net

Image courtesy of Stuart Miles freedigitalphotos.net

Your business does what it does, you have built it up to be all it can be.

You realise there are only a few things you need to make happen to get positive results.

More sales, more customers and effective systems to deliver the results, right? But other ‘things’ seem to get in the way of this simple approach and you are left wondering what happened.

The simple answer is, there is more to your three pronged approach than meets the eye.

Here’s how it works…

  • Energy – Your team has a certain amount of energy to give to the job they do, things happen to boost or sap that energy, harrassment, poor pay, poor training, poor leadership can sap energy… Get the point, and get good at these things
  • Flow – When things are going great your people seem to get a lot done readily, it all seems to come together like a well thought out plan but more automatically and with greater ease, people will be happier, relaxed and able to get on with things
  • Systems – The policies, procedures, checklists, coaching and mentoring. If these are done well, people know they are working for an organisation that wants positive results. They feel supported and can get on with what they do best
  • Positive values – Things like respect, cooperation, service and quality all come into it. Check your organisations mission and vision, are there values clearly spelt out as part of that? There should be, to ensure all your team are focused on the right approach to each other and the customers.
  • Useful communication – Lot’s of communication takes place, but is it useful? Arguing with customers… not useful (well, rarely anyway). The same with the staff, how well do your team communicate with each other? Excellent leadership often starts with positive and useful communication – Talk, listen and make great notes to implement solid results. Coach and mentor your leadership team to coach and mentor their team members in fantastic ways to make the organisation work effectively

Now you are about to ask “What happens if I don’t have those things or they are out of alignment?” Simple, things slide… Sales, Customer numbers, energy is sapped and the results of all this can cause your business to fold in on itself.

What to do to solve the challenge? Call me to tailor a suitable approach for your organisation 🙂 Ok if that’s not possible take each pointer in this list and work on the details of it with all your people.

  • Learn to train your people to pursue all these points to build organisational excellence
  • Brainstorm with your team to find out how they can assist with these points
  • Listen to the feedback your team provides, then figure out how to implement the positive changes they point out along the way
  • Communicate the positive changes as you introduce them
  • Live with the notion of organsiational change, it happens, so make it happen in a useful way to get positive results NOT the opposite

It’s now up to  you to put this information into action, it may not be easy, it may take a while to achieve, it all starts with you.

 

Regards

Steve Gray

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Meditation in Business

I recently saw some information on Mediation being used in schools. Where it’s been trialled they suggest the outcomes are very favourable, lower anxiety, less stress and calmer students. They go on to say the students have become more respectful, communicate better and have ‘less issues’ in the playground. I then took a look on heh web, it seems there are a bunch of businesses doing it “in the boardroom”.

Anyone who has done some meditation and have experienced the benefits will soon tell you this is nothing new. For me what could be new is using its benefits to enhance your business, less stress, less anxiety, less hassles, that can only mean less staff absenteeism, and therefore greater productivity. Couple that with “less issues in the play ground” and you could be on to a big winner!

The challenges would be to cause your business culture to alter enough to accept it, followed by which method to use, when it would be used and if the whole team started the day with a meditative session or not.

Once the initial questions have been pondered you might start out by offering an in house learning session with a mediation teacher who would give some simple short sharp options people could practice readily. Add a few links to articles on the web and perhaps a handout as a reminder they can pin up at their desk could be useful.

For those who think there could be issues with certain religious types not taking to a ‘new form of prayer’, set them straight by letting them know that very little meditation is related to religion and more to do with the science of holistic relaxation and better health.

Google have done meditation or at least offered it as a course to their emloyees to learn since 2007 take a look.

Do a quick search on the net and find some simple strategies on how to do this, then follow up with your team every few weeks and discuss the benefits, issues etc to see how it works for your business. You might just get a pleasant surprise!

I get a picture of whole office spaces filled with cubicles of staff starting the day with 10 mins of chill time, following some basic steps to ‘Breathe in, breathe out and repeat…” all to aid the health and well being of all concerned. Perhaps all of this might add to the teams sense of belonging, connectedness, sense of achievement, a feeling of having a unified purpose and a sense of organisational integrity, all due to one simple process repeated daily… nice.

 

Regards

Steve Gray Free Business Tips

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